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Netflix is a service that offers a variety of movies and television shows for subscribers to order for delivery by mail, and watch instantly on a computer, cell phone or tablet, smart TV, gaming device, or media streaming device. Many people enjoy Netflix with no problems, but those with disabilities have struggled to access content and services provided by Netflix since its launch, due to inaccessible web and application interfaces. Having used other streaming services, we know that it is possible for Netflix to make their website and applications accessible. The problem is they don’t want to.
The situation with Netflix isn’t all bad; the iOS app and website have become slightly more usable with some screen readers over time, and thanks to the work of advocates for the deaf community, Netflix has agreed to add closed captions to all content by 2014. Unfortunately, Netflix is still unusable by…
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